We’re growing!  Position available:

NOW HIRING:  Administrative and Outreach Assistant

The New River Valley Disability Resource Center (NRV DRC), a non-profit Center for Independent Living, is an organization run by and for people with disabilities. Our goal is to help create an accessible community to assist people with disabilities to live independently. We provide advocacy, peer support, independent living skills training, information and referral, and services to assist people to stay in their homes, return home from a hospital, long term care facility or other institution, and assist young people define and follow their post-secondary paths.

Job Description

An Administrative and Outreach Assistant (AOA) reports directly to the Executive Director. The AOA’s duties include overseeing all office functions, greeting and assisting visitors on the phone and in person. The AOA will provide administrative support primarily to the Executive Director and Outreach and Communications Coordinator/Social Support Specialist, but also to other staff. Additional tasks include, but are not limited to: record keeping activities, purchasing, database and content management, website and social media updates, newsletter, internal and external event organization, and support group assistance.



  • Greet public (via phone and in person) in a professional and friendly manner
  • Maintain and operate telephone system
  • Properly and completely record information in database after calls
  • Complete new staff onboarding process
  • Perform word processing duties for office e.g., billing, letters, mailing lists and labels, newsletters, etc.
  • Maintain accurate record keeping e.g., billing, grant documentation, spreadsheets, data collection systems, meeting minutes etc.
  • Respond to emails sent to the Center’s email account in a timely and professional manner
  • Keep office organized and in good order e.g., monitor and order supplies, water plants, change batteries, change paper towels, etc.
  • Take initiative to run Center’s business-related errands e.g., bank, post office, stores, print shop etc.
  • Provide the Center’s bookkeeper with weekly documentation e.g., invoices, time sheets, leave slips, expense vouchers, deposits, etc.
  • Compiles monthly, quarterly, and yearly statistical reports
  • Update social media platforms and web site
  • Assist with internal and external event management/organization e.g., health fairs, support groups, etc.
  • Assist with materials for Board, community, and partner meetings
  • Provide administrative support to staff as needed
  • Write and send thank-you notes to referring agencies as well as donors
  • Collaborate with staff to conduct post-service consumer surveys and record information accurately
  • Maintain a professional attitude at all times
  • Perform other duties as assigned by the Executive Director


  • Minimum high school diploma or GED (Two years office or related administrative experience preferred.)
  • Demonstrated ability to operate office equipment such as computer, copier, printer, postage meter etc.
  • Demonstrated ability to work well with staff, community partners and the public.
  • Proficiency in Word, Outlook, Excel and social media platforms.
  • Proficiency in platforms such as Canva and Word Press preferred.
  • High attention to detail, prioritization of projects and time management are crucial skills.

This is a full time position with benefits. Health, Dental, Vision, Paid time off. Fun, family atmosphere, supportive of work/life balance.

  • Work Location:   In person in Radford office
  • Salary:   $15.00 per hour to start
  • Schedule:   8 Hour Shift, Monday through Friday

Please email Executive Director Barbara Clark, bclark@nrvdrc.org, with your resume and cover letter to apply, or with any questions you may have about applying for this job.